I can’t login – what can I do about it?

Please check if you have entered your e-mail address and your password correctly.

Tip for GMAIL customers:

Please check if you have registered your account with the e-mail domain @gmail.com or @googlemail.com. In order to login successfully, you must use the same domain you've used during your registration.

If you forgot your password, please follow these instructions to generate a new password:

As usual, open the login mask. You will find a link called "Forgot your password?" Click on the link and enter your e-mail address as well as the security code. A link is then sent to your e-mail address, allowing you to login again and change the password in your personal area.



Have more questions? Submit a request


  • Avatar
    Enrico Evangelista

    Good morning. My name is Enrico Evangelista. I paid for a subscription for 1 year unlimited access, it was ok but when I logged out then logged in again my APP for Lecturio did not recognised my subscription. I have confirmation of the subscription.

    Thank you

  • Avatar

    Hello Enrico,

    Thank you for reaching out. I am sorry that you've experienced problems with your Lecturio account. I have already emailed you in order to help you as quickly as possible.

    I look forward to hearing back from you.

    Kind regards,
    Alex (Lecturio Customer Support)

    Edited by Alexander
Powered by Zendesk