How does the 100% money-back guarantee work?

For our medical courses from lecturio.com the following conditions apply.

We bring you the best online medical education by award-winning teachers on lecturio.com. And because we want to convince you too, we give you 10 days to check us out without any risk:

Our 100% Money-Back Guarantee allows you to get a full refund within 10 days of your purchase - no questions asked.

How does it work?

Just forward the email confirming your order to support@lecturio.com and state that you wish to use our money-back guarantee. Please also attach the invoice that was originally attached to the confirmation mail. This way, we will receive all the necessary information to carry out the refund for you.

Of course, we would very much appreciate it if you told us why you don’t want to continue with your subscription. Your feedback will help us improve things for the future.

We will transfer your money without any deductions to the specified account.

Please note: The use of the money-back guarantee must be notified to us within 10 days of your purchase.

The Lecturio GmbH reserves the right to reject money back guarantees when there is reasonable evidence of abuse (e.g., in case of excessive use of money-back guarantees; or when the entire content is retrieved).

 

Subscriptions purchased on iTunes:

Please remember that Lecturio subscriptions purchased within our medicine app are exclusively managed and can only be refunded directly on iTunes. There you will be able to request a refund of your first purchase by reporting a problem.

 

 

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