We offer all of our customers a 100% money-back guarantee: You can easily return purchased content up to 10 days after your purchase.
Just send us a letter stating that you wish to use the money-back guarantee and add a copy of the invoice as well as your account information (important: only valid with your signature). Of course, we would also appreciate if you told us why you’d like to return the respective course or lecture.
Letter (signed) + bank account + copy of the invoice
Send this to:
Lecturio GmbH,"money- back guarantee", Käthe-Kollwitz-Str. 1, 04109 Leipzig, Germany"
We will transfer your money within 14 days without any deductions to the specified account.
Please note: At the latest, the money-back guarantee must be sent by mail 10 days after the date of purchase (date stamp of your postal service). Due to administrative reasons, neither a submission by email nor refunds at a later date are possible.
The Lecturio GmbH reserves the right to reject money-back guarantees, given reasonable clues for abuse (e.g. accumulation of money-back guarantee letters, repeated purchases; retrieving the entire content).