How does the 100% money-back guarantee work?

We offer all of our customers a 100% money-back guarantee: You can easily return purchased content up to 10 days after your purchase.

Just send us a letter stating that you wish to use the money-back guarantee and add a copy of the invoice as well as your account information (important: only valid with your signature). Of course, we would also appreciate if you told us why you’d like to return the respective course or lecture.

In short:

Letter (signed) + bank account + copy of the invoice

 

Send this to: 

Lecturio GmbH,"money- back guarantee", Käthe-Kollwitz-Str. 1, 04109 Leipzig, Germany"

We will transfer your money within 14 days without any deductions to the specified account.

Please note: At the latest, the money-back guarantee must be sent by mail 10 days after the date of purchase (date stamp of your postal service). Due to administrative reasons, neither a submission by email nor refunds at a later date are possible.

The Lecturio GmbH reserves the right to reject money-back guarantees, given reasonable clues for abuse (e.g. accumulation of money-back guarantee letters, repeated purchases; retrieving the entire content).

 

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